Operations Manager - Sales Management
Core
Support the Chief of Staff and Head of Global Sales in running sales operations across key markets, combining operational coordination, performance analysis, and cross-functional follow-up.
Role type
Operations Manager (Sales Operations)
Builds
Sales operations processes, performance dashboards, and operational reports for a crypto brand.
Domain
Fintech / Cryptocurrency / Payments
Deliverable
dashboards & analysis
Required skills
Sales operations, commercial operations, business operations, analytics, spreadsheet proficiency, dashboarding, performance metrics analysis, cross-functional coordination, data quality management, stakeholder management, project tracking
Preferred skills
Fintech, payments, crypto, e-commerce, high-growth technology experience, AI-enabled workflows, automation, insight generation
Technologies
AI-enabled tools, spreadsheets
Responsibilities
Monitor sales associate performance, transactions, pipeline activity, and operational bottlenecks; Build and maintain accurate dashboards and recurring performance reports; Analyze sales trends and identify reasons for underperformance or process gaps; Track adoption and effectiveness of internal sales tools, including AI-enabled tools; Partner with the Sales AI team on data quality, handoffs, reporting needs, and tool improvements; Coordinate sales trainings, meetings, follow-ups, and operational communications; Manage sales-related follow-ups with Legal, Compliance, and other internal stakeholders; Maintain organized records, action trackers, and status updates across initiatives; Support broader commercial and strategic projects led by the Chief of Staff.