CareerPlan

Account Manager

Brussels, BelgiumRemoteFull-time2026-10-23 → 2026-11-10

Core

Protect and grow recurring revenue for a portfolio of key B2B customers by managing renewals, upsells, and cross-sells.

Role type

Senior Account Manager (B2B SaaS)

Builds

Long-term customer partnerships driving sustainable growth and predictable retention

Domain

B2B SaaS / Compliance & Sustainability

Required skills

B2B sales strategy, account planning, contract negotiation, executive relationship management, QBR facilitation, risk assessment, pipeline management, cross-functional collaboration, project management, CRM proficiency

Preferred skills

Industry knowledge (SAAS, IT, insurance, engineering, financial services, consultancy), fluency in additional languages, trade show representation

Technologies

Jira, Confluence, SharePoint, Microsoft Office Suite 365, Gong

Responsibilities

Lead commercial renewal conversations and negotiate contract renewals; identify and execute upsell/cross-sell strategies; establish relationships with economic buyers and executives; conduct Quarterly Business Reviews (QBRs); assess renewal risk and lead at-risk account strategies; partner with Customer Success Managers on account health and growth; represent the company at industry events

Seniority

Mid-Senior, hands-on IC