Account Manager, EMEA (German)
Core
Bilingual Account Manager responsible for growing revenue, managing renewals, and expanding relationships with existing Enterprise and SME clients in the cybersecurity sector.
Role type
Senior Account Manager (B2B SaaS)
Builds
Revenue growth and client retention for Keeper Security's PAM and password management solutions
Domain
Cybersecurity / Privileged Access Management (PAM)
Required skills
Full-cycle SaaS sales, Account Management, German (native), English (fluent), Enterprise account management, C-level relationship building, Contract negotiation, Technical troubleshooting (SSO, Directory), Salesforce.com, Quarterly Business Reviews
Preferred skills
IAM industry experience, Undergraduate degree
Technologies
KeeperPAM, Salesforce.com, SSO, Directory services
Responsibilities
Meet or exceed assigned revenue quotas and sales targets; Negotiate contract renewals, cross-sells, and upsells with existing clients; Conduct Quarterly Business Reviews to establish business goals and identify expansion opportunities; Advise customers on best practices for securing business against password breaches; Troubleshoot technical challenges and resolve customer issues; Drive customer advocacy through references and case studies; Perform data-driven reviews of the customer portfolio to prioritize opportunities and risks.
Seniority
Senior, hands-on IC