Senior Enterprise Partner Success Manager
Core
Accelerate onboarding and drive growth for a portfolio of 10–15 complex Enterprise school accounts by acting as a trusted advisor and managing executive relationships.
Role type
Senior Enterprise Partner Success Manager
Builds
Long-term success and expansion of online giving, events, and volunteer management solutions for higher education institutions
Domain
Higher education fundraising and advancement
Required skills
Higher-ed advancement domain expertise, GiveCampus product mastery, Account strategy and forecasting, Commercial/business-case building, Executive relationship-building, Team leadership
Preferred skills
None stated
Technologies
None stated
Responsibilities
Own a portfolio of 10–15 Enterprise accounts as the primary relationship owner; Build and sustain executive-level relationships with AVPs and VPs; Develop and execute account growth strategies in partnership with BD; Maintain command of account org structure, budget cycles, and political landscape; Partner cross-functionally with Sales, Product, and Support to clear obstacles; Build, hire, and manage two junior-level Partner Success Associates; Report on account health, growth pipeline, and expansion forecasting; Shape future Enterprise account strategy.
Seniority
Senior, hands-on IC with team leadership
