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## About the role
Mid-market and enterprise businesses across the Asia Pacific know they need AI but don't know where to start. They've been pitched chatbots, dashboards, and tools that sit unused. What they actually need is someone who understands their business well enough to show them exactly where AI creates leverage — and then builds and operates the system that delivers it.
Mileon is an AI systems integrator. We build, run, and maintain production AI systems that replace manual operations: automated lead follow-up, proposal generation, CRM management, catalog operations, operational reporting. Clients pay monthly retainers because the systems keep running and keep improving.
Right now, commercial work is split between the co-founder and our BD lead. The co-founder handles the deepest engagements — the largest businesses that require strategic depth and in-person presence. The BD lead manages pipeline, client relationships, and the operational side of sales. But we're growing, and we need someone who can take on client-facing commercial work end-to-end — from qualifying leads through to managing ongoing relationships — so the business can scale beyond what two people can carry.
## The team
Mileon is a growing team, three months old as a standalone company but spun off from an established software services firm. On the commercial side, you'd work alongside the co-founder (who handles the largest strategic accounts) and the BD lead (who manages pipeline operations). On the delivery side, you'd coordinate with the lead engineer and AI engineering team to ensure what you sell gets built and delivered. Everyone talks to everyone — there are no layers.
## What you'd actually do
This is an end-to-end commercial role. You own the relationship from first contact through to ongoing account management. You lead with outcomes and value — not features, not technology.
Week to week:
- Qualify and prioritise inbound leads — prospects come from paid ads, referrals, and automated outbound. You use our internal AI tools and HubSpot to triage, research, and decide who gets a call. No manual cold emailing — the system feeds you qualified leads.
- Run discovery calls — 45–60 minute consultative conversations with business owners. You understand their operations, identify where workflows are broken, and map out where AI creates leverage. You're a curious consultant, not a pitch machine. You lead with the outcome the client needs, not the technology behind it.
- Architect client roadmaps — after discovery, you work with the product team to build a phased plan: what we deploy first, what data we collect, what we expand into. You understand Mileon's module approach well enough to map it to any client's operations.
- Close and onboard — document preparation is largely automated. Your job is to get the yes, handle objections, and make the transition to delivery seamless.
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