CareerPlanSign in

Sr. Director, Learning & Development

Charlotte OfficeFull-time2026-10-08

Core

Build the training engine to accelerate ramp time, improve sales performance, and increase retention for field revenue teams (in-home sales, retail, event marketing, canvassing) and field managers.

Role type

Sr. Director, Learning & Development (Business Impact Focus)

Builds

Training curriculum, onboarding programs, leadership development, compliance training, and L&D operations for a national home improvement services company.

Required skills

Instructional design, facilitation, data analysis, stakeholder management, team leadership, budget management, vendor management, LMS administration

Preferred skills

Home services industry experience, acquired business onboarding, leadership development design, hands-on LMS administration

Technologies

Docebo, LMS platforms

Responsibilities

Design and own training curriculum for field revenue roles; Measure program impact on close rates, revenue, and retention; Develop leadership programs for field managers; Manage compliance training and L&D budget; Lead a team of trainers and instructional designers.

Seniority

Senior, strategic leadership with hands-on execution