Senior Director, Enterprise Account Management
Core
Lead enterprise account management strategy to drive revenue retention, expansion, renewals, and long-term growth for Keeper's enterprise customer base.
Role type
Senior Director, Enterprise Account Management
Builds
Enterprise account management organization and scalable revenue processes
Domain
Cybersecurity / Privileged Access Management (PAM)
Required skills
Enterprise SaaS sales leadership, team building and scaling, strategic account planning, renewal and expansion execution, executive relationship management, cross-functional collaboration, data-driven forecasting, SaaS process optimization
Preferred skills
PAM/Identity and Access Management (IAM) sales experience, Salesforce proficiency
Technologies
Salesforce
Responsibilities
Develop and execute comprehensive enterprise account management strategies; Build, lead, and scale high-performing account management teams; Drive predictable revenue retention and incremental bookings through upsell and cross-sell; Establish scalable account management processes and forecasting standards; Manage strategic enterprise customer relationships and executive escalations; Partner with Sales, Customer Success, and Channel teams for account growth; Analyze account data and market trends to identify growth opportunities; Represent the company at industry events and strategic customer meetings.
Seniority
Senior Director, hands-on leadership