Associate Account Manager
Core
Associate Account Manager responsible for growing revenue through established client base, managing renewals, cross-sells, and upsells for cybersecurity solutions.
Role type
Associate Account Manager (B2B Sales)
Builds
Password management, privileged access, and secure remote access solutions
Domain
Cybersecurity / Identity and Access Management (IAM)
Required skills
B2B software sales, upselling and expansion, enterprise account management, C-level executive engagement, contract negotiation, technical troubleshooting, Salesforce proficiency
Preferred skills
IAM industry experience, software integration knowledge (SSO, Directory)
Technologies
Salesforce, SSO, Directory services
Responsibilities
Meet or exceed assigned revenue quotas; negotiate contract renewals, cross-sells, and upsells; conduct Quarterly Business Reviews; advise customers on security best practices; resolve customer issues and troubleshoot technical challenges; drive customer advocacy through references and case studies; perform data-driven portfolio reviews to prioritize opportunities.
Seniority
Mid-level, hands-on IC