Partner Operations Manager
Core
Own and optimize operations for the channel and indirect revenue business, supporting the partner and reseller ecosystem.
Role type
Partner Operations Manager
Builds
Partner programs, reseller agreements, marketplace transactions, and operational workflows for indirect sales.
Domain
B2B SaaS / Cloud Database / Indirect Revenue
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Partner/Channel/Sales Operations experience, Cloud marketplace support (AWS/Azure/GCP), Reseller agreement management, Salesforce/CPQ/PRM proficiency, Data analysis and reporting, Process design and documentation
Preferred skills
SaaS revenue recognition knowledge
Technologies
Salesforce, CPQ, PRM, AWS Marketplace, Azure Marketplace, GCP Marketplace
Responsibilities
Manage day-to-day operational support for partner motions (deal registration, approvals, pricing, workflows), Operationalize partner programs and tiers, Maintain and execute reseller agreements, Create and maintain documentation and training on partner processes, Support joint solution and co-selling motions, Build and maintain dashboards for partner performance, Analyze partner performance to identify gaps and opportunities, Ensure accurate setup and tracking of partner fees and incentives, Define and maintain data standards for partner accounts
Seniority
Mid-level, hands-on IC