Associate Account Manager, SLED
Core
SLED-focused Account Manager responsible for growing revenue, managing renewals, and expanding accounts within state, local, and higher education public sector organizations.
Role type
Associate Account Manager (SLED)
Builds
B2B cybersecurity software solutions (PAM, password management) for public sector clients
Domain
Cybersecurity / Public Sector (SLED)
Required skills
SLED/government sales experience, software sales (upsell/expansion), technical knowledge of integrations (SSO, Directory), contract negotiation, RFP/RFI response, Salesforce proficiency, public sector procurement navigation
Preferred skills
Enterprise sales experience, C-level relationship building, cybersecurity domain expertise, data-driven portfolio analysis
Technologies
Salesforce, KeeperPAM, FedRAMP, StateRAMP, CJIS
Responsibilities
Meet or exceed revenue quotas and sales targets; negotiate contract renewals, cross-sells, and upsells; navigate SLED procurement processes (RFPs, cooperative agreements); build relationships with public sector stakeholders and C-level contacts; conduct Quarterly Business Reviews; advise on security best practices; resolve customer issues and troubleshoot technical challenges; drive customer advocacy and referrals.
Seniority
Associate, individual contributor
