Account Manager
Core
Account Manager responsible for growing revenue through existing B2B client accounts via upsells, cross-sells, and renewals in the cybersecurity sector.
Role type
Senior Account Manager (B2B SaaS)
Builds
Revenue growth and client retention for Keeper Security's password and secrets management platform
Domain
Cybersecurity / Identity and Access Management (IAM)
Required skills
Full-cycle SaaS sales, Account Management, Enterprise account management, C-level relationship building, Contract negotiation, Technical knowledge of software integrations (SSO, Directory), Salesforce.com proficiency, Data-driven portfolio analysis
Preferred skills
IAM industry experience, Undergraduate degree (BA/BS)
Technologies
Salesforce.com, Keeper Security platform
Responsibilities
Meet or exceed assigned revenue quotas and sales targets, Negotiate contract renewals and expansion deals, Conduct Quarterly Business Reviews (QBRs) to establish business goals, Advise customers on security best practices and password breach prevention, Troubleshoot technical issues and resolve customer escalations, Drive customer advocacy through references and case studies, Participate in product expert calls and webinars
Seniority
Mid-Senior, hands-on IC