Account Manager
Core
Partner with existing key customers to understand goals, solve business challenges, and drive revenue growth through upselling and cross-selling.
Role type
Account Manager (People & Payroll)
Builds
Long-term client partnerships and revenue growth for business management software solutions
Domain
Business management software / SaaS / People & Payroll
Required skills
Account management, SaaS sales, relationship building, strategic advisory, CRM management, pipeline development, upselling, cross-selling, C-suite engagement, data-driven decision-making
Preferred skills
Experience transitioning from SDR, commercial thinking, problem-solving in fast-paced environments
Technologies
CRM platforms
Responsibilities
Grow and retain key accounts by monitoring client success and spotting risks; Drive revenue growth via upselling and cross-selling; Act as a trusted advisor with industry insights; Deliver exceptional client experiences through onboarding and business reviews; Own pipeline by developing growth strategies and managing opportunities.
Seniority
Mid-level, hands-on IC