Renewals Specialist
Core
Own the end-to-end renewal and upsell lifecycle, from customer outreach and pricing strategy through proposal development, negotiation, and close.
Role type
Senior IC Renewals Specialist
Builds
Renewal contracts and upsell opportunities for SMB, mid-market, and enterprise customers
Domain
SaaS / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Contract negotiation, pricing strategy development, pipeline management, forecasting, stakeholder management, Salesforce proficiency, RFP management, cross-functional collaboration
Preferred skills
Experience with CPQ systems, experience managing enterprise renewals
Responsibilities
Lead negotiations with Procurement and Vendor Management; develop pricing proposals and quotes; manage renewals across SMB, mid-market, and enterprise segments; identify renewal risks and expansion opportunities; maintain accurate daily records and forecasts in Salesforce; complete RFPs in partnership with Customer Success Managers.
Seniority
Mid-to-Senior, hands-on IC