Key Account Manager Mid Market
Core
Drive growth for 360Learning's mid-market portfolio of 100 existing customers (100-2,500 employees) through an 80% sales-oriented approach, focusing on upselling and contract renewals.
Role type
Mid-market Key Account Manager (Sales)
Builds
Upsell actions and contract renewals for existing enterprise learning platform customers
Domain
EdTech / SaaS
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Account management, SaaS sales, business negotiation, account planning, presentation skills, active listening
Preferred skills
Experience in fast-growing start-up/scale-up environments
Technologies
Trello, Convexity
Responsibilities
Map accounts and define growth strategies, conduct client presentations and demos, write complex business proposals, manage the entire business relationship with clients, ensure contract renewals, close new ARR targets
Seniority
Mid-level, hands-on IC
