Lead Implementation DACH (d/f/m)
Core
Lead a team to ensure smooth and timely activation of Personio's HR platform for customers in the DACH region, managing implementation projects and driving customer experience.
Role type
Senior people manager (implementation lead)
Builds
Customer onboarding and implementation projects for SaaS HR platform
Domain
B2B SaaS / Human Resources
Deliverable
client delivery
Required skills
Portfolio management, performance leadership, operational and financial excellence, customer satisfaction, coaching and development, strategic thinking
Preferred skills
German fluency, experience in customer-facing B2B SaaS roles
Technologies
None stated
Responsibilities
Manage portfolio of customer implementation projects, set expectations and monitor team progress, ensure optimal billable utilization and manage project budgets, champion customer experience, coach and develop team members, build high-performance culture
Seniority
Senior, hands-on IC with people management