Senior HR Specialist, Customer Onboarding
Core
Primary point of contact guiding clients from contract signature through successful employee onboarding across multiple countries.
Role type
Senior HR Specialist (Customer Onboarding) (via careerplan.io/jobs/01b24550-b5d6-43ff-93e5-3fab049f9b73-senior-hr-specialist-customer-onboarding-at-pebl)
Builds
Seamless global employee onboarding experiences for strategic SaaS customers
Domain
SaaS / Global Workforce Management
Deliverable
client delivery
Required skills
Client relationship management, Project/Program management, Cross-functional collaboration, Consultative guidance, Process standardization, Stakeholder management
Preferred skills
HR, global mobility, payroll, or workforce operations experience
Technologies
Pebl Global Work Platform
Responsibilities
Lead client onboarding sessions and set expectations on process and timelines, Partner with clients on country rollout strategy and sequencing, Provide consultative guidance on global hiring and country-specific requirements, Support benefits benchmarking and alignment, Act as a product expert guiding clients through the platform, Collaborate with Sales, Product, and Finance teams to ensure seamless onboarding, Champion customer perspective to synthesize feedback for product improvements, Contribute to process improvements to enhance onboarding quality at scale
Seniority
Senior, hands-on IC
