Enterprise Customer Success Manager TLV
Core
Drive revenue growth (retention, upsell, cross-sell) for top-tier EMEA enterprise accounts through structured project management and cross-functional coordination.
Role type
Senior Enterprise Customer Success Manager
Builds
Revenue growth and account health for enterprise payment clients
Domain
Payments / Financial Services
Required skills
Revenue KPI ownership, project management, stakeholder management, data analysis, account planning, cross-functional leadership
Preferred skills
Payments industry experience, Hebrew language proficiency
Technologies
N/A
Responsibilities
Execute end-to-end upsell and cross-sell opportunities, build and run structured account plans, analyze portfolio performance, lead business review meetings, project-manage account issues across multiple teams, collect and communicate client feedback to influence product roadmap
Seniority
Senior, hands-on IC