Job
On-site
Core
Provide day-to-day on-site support for business applications at client premises, assisting users with navigation, processes, and troubleshooting.
Role type
Application Support Officer (via careerplan.io/jobs/35249-job)
Builds
Client business applications
Domain
Enterprise IT / Business Applications
Deliverable
client delivery
Required skills
Microsoft Office, basic IT knowledge, troubleshooting, incident management, user communication, record keeping
Responsibilities
Assist users with system navigation and processes, handle user questions and support requests, troubleshoot application issues, escalate complex issues, maintain support records, support user testing
Seniority
Entry-level / Junior