IS / Application Support
Core
Provide application support in a global organization, delivering initial response and troubleshooting for business application systems.
Role type
IS / Application Support (via careerplan.io/jobs/39-005-14-863-is-application-support-at-gilat)
Builds
Stable and continuous system availability for users worldwide
Domain
Corporate IT / Global Business Applications
Deliverable
dashboards & analysis
Required skills
SAP, incident handling, service request management, initial diagnosis, escalation, clear communication
Preferred skills
Salesforce, service management tools (e.g. SysAid), experience in corporate or global environments
Responsibilities
Handle incidents and service requests, support daily application operations, work with Business Applications team, perform initial diagnosis and resolution of basic issues, communicate with global users
Seniority
Individual Contributor