Job
Core
First-line technical support for user questions and application issues, managing user accounts and escalating complex problems.
Role type
Application Support Specialist
Builds
Maintains application stability and user access
Domain
IT Support / Application Maintenance
Deliverable
client delivery
Required skills
problem-solving, user management, documentation, analytical thinking, adaptability
Preferred skills
training participation, independent work
Technologies
none stated
Responsibilities
Handle first-level user inquiries, make minor application adjustments, manage user accounts, escalate complex issues, document solutions
Seniority
Individual Contributor
Sourced via cypruswork · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
