Sales Executive - UK - CCAAS Solutions
Core
Enterprise Account Executive driving new business growth for CCaaS and Customer Experience solutions.
Role type
Senior IC Enterprise Account Executive (Hunter)
Builds
CCaaS, AI, and digital transformation solutions for enterprise and upper mid-market organizations
Domain
Customer Experience (CX) Technology and Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
consultative solution-selling, multi-stakeholder sales cycle management, executive relationship building, complex deal closing, pipeline generation, RFP response, business case development, cross-functional collaboration
Preferred skills
selling within NICE, Genesys, Zoom, Five9, Cisco, Microsoft, or Google ecosystems, closing six-figure to multi-million-dollar opportunities, established relationships with enterprise CX/IT leaders
Technologies
CCaaS platforms, AI, cloud contact center solutions, workforce optimization tools
Responsibilities
Generate new business revenue through sale of CCaaS and CX solutions; Develop and execute strategic account plans; Prospect and create pipeline via outbound BD and networking; Engage executive stakeholders (CIOs, COOs, CX leaders); Lead complex sales cycles from discovery to close; Collaborate with Solution Architects and Delivery teams; Manage opportunities and forecasting in CRM; Respond to RFPs and present to executives; Achieve annual revenue and quota targets.
Seniority
Senior, hands-on IC