Inside Sales Associate
Core
Inside Sales Associate supporting the full sales cycle, managing client interactions, and driving adoption within existing accounts for S&P Dow Jones Indices.
Role type
Inside Sales Associate (Sales Support & Account Management)
Builds
Sales deals, client relationships, and service offerings for financial index clients
Domain
Financial Services / Capital Markets
Required skills
Client relationship management, CRM proficiency (Salesforce), sales process support, account maintenance, lead identification, upselling/cross-selling, agreement drafting support, data integrity management
Preferred skills
Bachelor's degree in Business/Finance/Economics/Marketing, fluency in additional European languages
Technologies
Salesforce, Microsoft Office Suite
Responsibilities
Respond to and process client inquiries via Salesforce (licensing, billing, renewals), support sales deal management and agreement negotiation, maintain CRM records, assist in presale meetings, cultivate client relationships, identify new leads and upsell opportunities, collaborate with cross-functional teams (Finance, Legal, Product), provide KPIs and updates to Client Coverage.
Seniority
Mid-level, hands-on IC