Account Manager (Kuala Lumpur)
Core
Drive monetization and revenue growth for Fresha's AI-powered operating system serving the global beauty, wellness, and self-care industry by engaging partners and converting them to the payments solution.
Role type
Senior Account Manager (Commercial Growth)
Builds
Fresha platform adoption, payment solution conversions, and marketplace optimization for beauty and wellness businesses.
Domain
Beauty, wellness, and self-care industry; SaaS/Fintech.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
consultative sales, upselling and cross-selling, data analysis and reporting, product adoption strategy, stakeholder management, market trend analysis, relationship building, business partnering, product feedback integration.
Preferred skills
outbound teleprospecting, beauty and wellness industry experience, bi-lingual fluency in English, Malay, and Mandarin.
Technologies
Fresha platform, mobile apps, Instagram, Facebook, Google integrations.
Responsibilities
Meet KPIs on monetization and revenue growth by educating partners on platform value; Proactively introduce and convert partners to the payments solution; Optimize listing content and availability to maximize marketplace conversions; Act as a dedicated advisor for a pool of partner accounts; Build internal relationships with Sales and Onboarding teams; Collaborate with Product teams to provide feedback for future releases.
Seniority
Mid-Senior, hands-on IC