Supervisor and Associate Manager - Inside Sales Outbound
Core
Lead a team of Inside Account Executives to drive sales engagement, achieve quotas, and expand the customer base for medium business accounts.
Role type
Senior IC sales manager (inside sales)
Builds
End-to-end account strategies and sales engagement for medium business accounts
Domain
Technology sales (printing, personal computing, software, services, IT infrastructure)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Team leadership, sales planning, pipeline management, CRM proficiency, analytical thinking, problem solving, recruitment and training
Preferred skills
Experience with AI tools for sales, channel partner relationship management, upsell/cross-sell strategies
Technologies
CRM systems, heatmaps, whitespace analysis tools
Responsibilities
Oversee and coach a team of 10–15 iAEs to sell the full product portfolio; develop targeted business plans and forecast revenue; manage sales pipeline and identify new logos; retain customers and pursue upsell/cross-sell opportunities; build relationships with channel teams; coordinate with customer support; recruit, onboard, and train sales resources; evaluate employee performance; track KPIs.
Seniority
Senior, hands-on IC