Service Delivery Manager inom cybersäkerhet!
Core
Central link between customer and internal security team ensuring high-quality security service delivery and adherence to SLAs.
Role type
Service Delivery Manager (Cybersecurity)
Builds
Security solutions and services for private and public sector clients
Domain
Cybersecurity / IT Operations
Deliverable
client delivery
Required skills
IT operations, network management, incident investigation, technical customer service, Swedish (fluent), English (fluent), driving license (Category B)
Preferred skills
Project management, IT security fundamentals, NIS2 directive compliance, post-secondary education in IT/Information Security
Responsibilities
Act as proactive advisor and primary contact for customers regarding cybersecurity needs and threat landscape; Interpret, package, and present security reports and incident data to customers; Monitor delivery against contracts and SLAs; Lead smaller implementation and onboarding projects for new customers or systems