Sales Operation Associate
Core
Drive repeat revenue from existing customers via consumables, bioinks, and service contracts while supporting new instrument sales pipelines.
Role type
Sales Operations Associate (Recurring Revenue & Account Growth)
Builds
Consumable and bioink revenue streams; instrument sales pipeline
Domain
Life Sciences / Bioprinting / Laboratory Equipment
Required skills
Account segmentation, CRM data management, renewal management, cross-sell/upsell strategy, KPI framework design, territory planning
Preferred skills
Life sciences background, bioprinting knowledge, capital equipment sales experience
Technologies
CRM systems
Responsibilities
Develop go-to-market plans for consumable revenue; manage recurring revenue performance and renewals; segment and prioritize accounts using usage data; support outbound outreach and lead qualification; maintain accurate CRM data; track KPIs for renewal rates and revenue growth; build account engagement cadences
Seniority
Individual Contributor, self-directed operator
