Operations Specialist
Core
Centralize operational administration to improve sales productivity, delivery control, data quality, renewal governance, and margin visibility.
Role type
Operations Specialist (Sales & Service Operations)
Builds
Operational processes and data quality for Sales, Service, and Finance teams
Domain
IT Solutions / SaaS / Technology
Deliverable
dashboards & analysis
Required skills
CRM administration, ERP administration, pipeline governance, renewal management, sales reporting, order/invoice administration, project governance, service backlog management, time reporting governance, data analysis, Excel proficiency
Preferred skills
Salesforce, Odoo, software licensing administration, recurring revenue business experience
Technologies
Salesforce, Odoo, CRM, ERP
Responsibilities
Maintain CRM data quality and pipeline governance; manage renewals and licensing administration; administer ERP and project governance; support service backlog and delivery readiness; govern time reporting and administrative processes
Seniority
Mid-level, hands-on IC
