Expansion Manager SMB
Core
Identify and execute upselling and cross-selling opportunities with existing customers to increase revenue.
Role type
Account Manager (SaaS)
Builds
Revenue growth through expansion of existing customer base
Domain
SaaS / Deskless workforce management
Deliverable
product features
Required skills
closing deals, quota achievement, customer relationship management, data analysis, self-learning, independence
Preferred skills
SaaS experience, product expertise
Responsibilities
Manage full sales cycle and account pipeline, analyze customer data for expansion opportunities, collaborate with SDR and CSM teams, influence product based on customer needs, manage multiple projects in a fast-paced environment
Seniority
Individual Contributor
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