Account Manager

Bloom

Melbourne, Victoria💼 Full-time🗓 2026-08-28 → 2026-09-26

Core

Grow, retain, and strategically develop an assigned portfolio of clients for ELMO's HR technology suite in Melbourne.

Role type

Senior Account Manager (B2B SaaS/HRIS)

Builds

ELMO's comprehensive HRIS and AI-enabled employee lifecycle solutions

Domain

HR Technology / HCM / SaaS

Deliverable

client delivery

Required skills

B2B business development, account management, revenue growth (renewals/upsells/cross-sells), stakeholder management, commercial negotiation, presentation skills, Salesforce management

Preferred skills

HR/Payroll/Workforce technology domain knowledge, AI solution articulation

Technologies

Salesforce, ELMO HRIS suite

Responsibilities

Execute key account plans to identify whitespace and growth pathways; manage day-to-day relationships with key decision-makers and executives; monitor account health and intervene on adoption or commercial risks; position AI initiatives as strategic enablers; maintain accurate pipeline information in Salesforce and collaborate with Pre-Sales, Sales, CX, Product, and Marketing.

Seniority

Mid-Senior, hands-on IC

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About Bloom

Bloom is a full-service workplace design consultancy, proudly supporting Poppy & Peonies in their search for a Project Manager, Operations to join their dynamic team. As Talent Advisors, we serve as the bridge between our Bloom Partner and you throughout the recruitment process. At Bloom, we don’t rely on automated tools to sift through applications—every resume is carefully reviewed by a real person to ensure a fair and consistent interview process. If selected, you’ll join Poppy & Peonies directly as a valued member of their team. We’re excited to consider your application! Please note that