Enterprise Account Manager
Core
Enterprise Account Manager responsible for post-sale transition, executive relationship management, and driving retention/expansion revenue for high-value media and retail media clients.
Role type
Senior Account Manager (Enterprise B2B SaaS)
Builds
AdSalesOS and MarketerOS operating systems for advertising
Domain
AdTech / Retail Media / Ecommerce
Deliverable
client delivery
Required skills
Account management, stakeholder management, C-suite presentations, contract negotiation, cross-functional advocacy, regional growth strategy
Preferred skills
AdTech, MarTech, Ecommerce, Retail Media domain knowledge, OMS, ad servers, CRM integrations, digital/programmatic advertising, automated billing reconciliation
Technologies
Salesforce
Responsibilities
Partner with Sales Reps for seamless handoff and client onboarding; Serve as primary strategic contact for enterprise clients; Deliver quarterly business reviews and strategic roadmaps to C-suite; Own renewal pipeline and identify upsell/cross-sell opportunities; Advocate for customer needs to product and engineering teams; Establish customer success best practices and scale regional footprint
Seniority
Mid-Senior, hands-on IC
