Manager, Account Management
Core
Business advisor and main point of contact for Key accounts, merchants, and partners, delivering expertise and guidance on global payments strategies.
Role type
Manager, Account Management (B2B)
Builds
High-touch, consultative relationships with merchants to drive adoption of the cloud-based payments platform.
Domain
Fintech / Payments / E-commerce
Deliverable
client delivery
Required skills
B2B Account Management, Relationship Management, Project Management, Strategic problem solving, Cross-functional collaboration, Data analysis
Preferred skills
Knowledge of e-commerce and payments technologies, Australian payments industry trends, AI application for performance
Technologies
Cloud-based payments platforms, AI tools
Responsibilities
Crafting merchant-specific account development plans, Managing merchant deliverables, Collaborating with cross-functional teams (Sales, Legal, Integration, Support), Providing critical on-the-ground feedback to leadership
Seniority
Manager, hands-on IC
