Strategic Customer Partner (m/f/d) in climate-tech start-up
Core
Strategic Customer Partner driving long-term partnerships with enterprise utility customers, guiding them through the energy transition and expanding account value.
Role type
Senior Account Executive / Strategic Account Manager
Builds
AI-powered intelligence platform for new energy (energy sharing, dynamic tariffs, EV smart charging, flexible billing)
Domain
Energy / Utilities / Climate-tech
Deliverable
client delivery
Required skills
Energy industry expertise, business development, strategic advisory, upselling/cross-selling, CRM data analysis, project leadership, SaaS business model understanding
Preferred skills
Additional languages, regulatory landscape knowledge, system environment familiarity
Technologies
CRM tools
Responsibilities
Serve as primary point of contact for utility customers, lead regular business reviews, drive upsell/cross-sell opportunities, resolve escalations, represent customer voice internally, collaborate with sales/product/marketing, track account health.
Seniority
Senior, hands-on IC
