Sr. Inside Sales Manager (m/f/d)
Core
Senior leadership role owning the Inside Sales function (order management, invoicing, master data, customer support) and fleet management for a D2C-to-omnichannel soft drink brand.
Role type
Senior Inside Sales Manager (hands-on leadership)
Builds
Inside Sales operations and fleet management processes for retail partners (via careerplan.io/jobs/2793255-sr-inside-sales-manager-mfd-at-holy-softdrinks-gmbh)
Domain
FMCG / Soft Drinks / Retail
Required skills
Inside sales leadership, operational restructuring, process design (SOPs), cross-functional coordination, fleet management, backlog resolution, KPI definition, advanced Excel/Sheets, ERP/OMS/EDI knowledge
Preferred skills
FMCG or retail industry experience, systems fluency (ERP/OMS/EDI)
Responsibilities
Lead and coach junior inside sales managers and fleet staff; design scalable processes and SOPs; manage end-to-end fleet operations (procurement, wrapping, accident management); resolve cross-functional issues with Procurement, Logistics, and Finance; drive down order backlog and payment issues; define reporting and KPIs for order accuracy and fulfillment SLAs.
Seniority
Senior, hands-on IC