Renewals Specialist - German Speaker
Core
Drive account renewals, manage multiyear contract transitions, and support upsells for enterprise SaaS customers.
Role type
Senior IC renewals specialist (SaaS)
Builds
Subscription revenue and multiyear contracts for enterprise clients
Domain
SaaS / E-commerce
Required skills
Enterprise account management, contract negotiation, Salesforce proficiency, quote creation, cross-functional coordination
Preferred skills
SaaS renewals experience, legacy plan migration, upsell promotion
Technologies
Salesforce
Responsibilities
Project manage the renewal experience with Customer Success and Account Executives; Retain and increase subscription revenue via multiyear contracts and price increases; Migrate customers from legacy plans to new packaging; Proactively identify complex renewal scenarios; Update weekly renewal forecasts; Create client proposals and contracts; Iterate on the renewal experience.
Seniority
Mid-level, hands-on IC