(Senior) B2B Operations Manager (all genders)
Core
Designing and scaling B2B processes, data flows, and workflows using data, automation, and AI to reduce manual work and enable team focus on customers and growth.
Role type
Senior B2B Operations Manager
Builds
B2B processes, CRM workflows, automation, and reporting systems
Domain
B2B Sales Operations / CRM / Automation
Required skills
Process design, CRM management, data analysis, cross-functional project leadership, KPI definition, SOP creation, pricing logic, shop management, AI tool usage
Preferred skills
HubSpot experience, strategic consulting background, business development experience
Technologies
HubSpot, CRM systems, spreadsheets, AI tools
Responsibilities
Own 0-to-1 B2B processes from lead qualification to partner support; bridge Sales, Supply Chain, Finance, and Product for seamless workflows; define and track KPIs and build actionable reporting; develop and maintain pricing and conditions logic; manage B2B and Education shops; ensure product data quality; create and enforce SOPs and playbooks.
Seniority
Senior, hands-on IC