Global Strategic Account Manager
Core
Managing operational relationships with PayPal's global merchants, supporting account managers in strategic initiatives, and driving customer satisfaction and loyalty.
Role type
Senior Global Strategic Account Manager
Builds
Merchant payment solutions and cross-border trade enablement
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
Merchant relationship management, account health monitoring, business prospecting, cross-functional coordination, process improvement
Preferred skills
Strategic account growth, revenue retention
Technologies
PayPal, Venmo, Xoom platforms
Responsibilities
Manage day-to-day operational merchant relationships, Support Account Manager with operational and administrative tasks, Coordinate with Onboarding Manager, Solutions Architect, and Engineering team, Drive net new business prospecting, Monitor account health, adoption, and customer satisfaction
Seniority
Senior, hands-on IC
