Sr Account Representative, Large Enterprise
Core
Manage strategic relationships with large enterprise merchants to drive revenue retention, upsell, and cross-sell opportunities while ensuring account health and operational excellence.
Role type
Senior Account Representative (Large Enterprise)
Builds
Sustainable, long-term value for merchants and PayPal through strategic account plans and commercial agreements.
Domain
Fintech / Payments / Large Enterprise
Deliverable
client delivery
Required skills
Strategic account management, revenue retention, upsell and cross-sell execution, complex contract negotiation, risk mitigation, executive relationship building, cross-functional coordination, pipeline management, revenue forecasting, CRM proficiency (Salesforce), industry insights.
Preferred skills
Payments industry knowledge, e-commerce and merchant services expertise, fintech product familiarity, executive-level stakeholder influence, analytical thinking.
Responsibilities
Develop and execute account strategies aligned with PayPal's vision; drive revenue retention, upsell, and cross-sell to meet quotas; negotiate complex commercial terms and contracts; monitor and enhance account health; advocate for merchant needs to drive innovation; oversee merchant onboarding and operations; anticipate future merchant needs; build strategic relationships with senior executives; coordinate cross-functional teams for operational excellence; manage pipelines and forecast revenue.
Seniority
Senior, hands-on IC
