Account Manager, SMB
Core
Account Manager for Small and Medium-sized Businesses (SMB) responsible for end-to-end commercial relationships, driving growth, retention, and sales for a high-volume book of merchants.
Role type
Account Manager (SMB)
Builds
PayPal payment acceptance and merchant onboarding
Domain
Fintech / Payments
Deliverable
product features
Required skills
lead qualification, sales objection handling, pipeline management, relationship management, prioritization
Preferred skills
inside sales experience, customer acquisition experience
Technologies
PayPal platform, partner platforms
Responsibilities
Acquire, manage, and expand relationships with small and medium-sized merchants; Qualify partner-sourced and AI-qualified leads; Present standard onboarding and value propositions to merchants; Handle routine objections and close opportunities; Maintain accurate activity, pipeline, and next-step records.
Seniority
Individual Contributor
