Account Operations Specialist
Core
Support Account Managers in managing carrier relationships, negotiating rates, and ensuring on-time delivery for freight shipments.
Role type
Account Operations Specialist (Logistics)
Builds
Freight brokerage services for clients
Domain
Logistics / Freight Brokerage
Deliverable
client delivery
Required skills
Carrier relationship management, rate negotiation, shipment tracking, claims handling, software data entry
Preferred skills
Freight brokerage experience, logistics background
Technologies
HERO software
Responsibilities
Assist with carrier selection and relationship management, negotiate shipping rates, track shipments and resolve in-transit issues, review carrier performance, handle customer claims and payment issues, document shipment costs
Seniority
Entry-level to Junior
Sourced via wellfound · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.