Account Representative, SMB (South)
Core
Manage end-to-end commercial relationships for a portfolio of ~200 small and medium-sized merchants in Southern Germany, driving retention, sales, and transaction margin protection.
Role type
Senior Account Representative (SMB Sales)
Builds
PayPal payment solutions and merchant services
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
Account management, sales, relationship building, prioritization, data analysis, AI tool usage, internal coordination
Preferred skills
Customer-facing experience, relationship management
Technologies
AI-powered tools, data platforms
Responsibilities
Acquire, manage, and expand relationships with SMB merchants; protect transaction margin and drive growth; maintain accurate pipeline and portfolio health reporting; coordinate internal teams to resolve merchant needs; segment and plan a large customer book.
Seniority
Mid-Senior, hands-on IC
