Senior Account Representative, SMB (West/Central)
Core
Own end-to-end commercial relationships for a portfolio of ~80 higher-value SMB merchants in West and Central Germany, driving product adoption and transaction margin growth.
Role type
Senior Account Representative (SMB Sales)
Builds
PayPal payment solutions and merchant services
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
Account management, commercial strategy, cross-selling, upselling, risk management, internal collaboration, data analysis, problem-solving
Preferred skills
AI tool utilization, portfolio forecasting, mentoring junior colleagues
Technologies
AI-powered tools
Responsibilities
Acquire, manage, and expand relationships with small and medium-sized merchants; Develop tailored account plans and commercial strategies; Use analytical skills to recommend best solutions and identify growth opportunities; Maintain accurate pipeline, forecast, and portfolio health reporting; Collaborate internally to resolve merchant needs and influence process quality.
Seniority
Senior, hands-on IC
