Sr Account Representative, Large Enterprise
Core
Sr Account Representative driving revenue retention, upsell, and cross-sell for large enterprise merchants in the payments industry.
Role type
Senior Account Representative (Large Enterprise)
Builds
Sustainable, long-term value and revenue growth for merchants via PayPal's payment solutions
Domain
Fintech / Payments / Large Enterprise
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Strategic account planning, revenue retention, upsell/cross-sell execution, complex contract negotiation, account health monitoring, executive relationship management, cross-functional coordination, pipeline forecasting, CRM proficiency (Salesforce), industry insights
Preferred skills
Payments industry knowledge, e-commerce and merchant services expertise, fintech product familiarity, analytical thinking, stakeholder influence
Technologies
Salesforce
Responsibilities
Develop and execute account strategies aligned with PayPal's vision; Drive revenue retention, upsell, and cross-sell opportunities; Negotiate and manage complex commercial terms and contracts; Monitor and enhance account health and mitigate risks; Advocate for merchant needs to drive innovation; Oversee merchant operations for seamless onboarding and integration; Anticipate future merchant needs to foster executive alignment; Build and maintain strategic relationships with senior merchant executives; Coordinate cross-functional teams to deliver account plans; Collaborate on pipeline management, revenue forecasting, and sales reporting; Leverage competitive insights to refine strategies.
Seniority
Senior, hands-on IC
