Head of Account Management - Deutschland/Schweiz (m/f/d)
Core
Driving expansion of existing customers through strategic cross- and up-selling, leading the Account Management team for Germany and Switzerland, and fostering collaboration across departments to increase revenue and customer satisfaction.
Role type
Senior leadership Account Management Head (Germany/Switzerland)
Builds
Revenue growth and strategic account plans for existing enterprise customers
Domain
Enterprise Performance Management (EPM) software
Required skills
Account management in SaaS, team leadership, performance management, stakeholder management, sales methodologies (e.g., SPICED), customer lifecycle management
Preferred skills
Experience in EPM, BI, or ERP, proven track record in expanding existing customer base
Technologies
EPM, BI, ERP
Responsibilities
Drive expansion of existing customers via cross- and up-selling, lead and coach the Account Management team, establish performance reporting and forecasting processes, segment and prioritize the customer portfolio, collaborate with Customer Success, Marketing, and Sales.
Seniority
Senior, hands-on IC with leadership responsibilities