Technical Adoption Specialist - Forma / APS
Core
Technical advisor helping strategic customers maximize adoption of Autodesk solutions and activate key workflows in the AEC industry.
Role type
Technical Adoption Specialist (Customer Success)
Builds
Customer enablement programs, workflow coaching sessions, and digital learning assets for AEC clients.
Domain
Architecture, Engineering, and Construction (AEC)
Deliverable
client delivery
Required skills
API testing and automation (Postman), HTTP methods, JSON handling, AEC technology knowledge, project prioritization
Preferred skills
Enterprise automation support, Autodesk Platform Services, scripting (VB, PowerShell, .NET, Python, C, C++), low-code/no-code platforms (Workato, PowerAutomate)
Technologies
Postman, Workato, PowerAutomate, Autodesk Platform Services
Responsibilities
Conduct coaching discovery calls to identify adoption barriers and learning needs; Lead live coaching and scalable group enablement sessions for end users; Develop and maintain enablement content and digital assets; Act as a technical trusted advisor to demonstrate thought leadership and product expertise.
Seniority
Mid-Senior, hands-on IC