Technical Account Manager -MendixRapidMiner (MXRM), Japan
Core
Strategic technical advisor responsible for driving adoption, scaling customer footprints, and ensuring self-sufficiency for Siemens' ICX trio (Mendix, Graph Studio, AI Cloud) and SLC products.
Role type
Senior Technical Account Manager (Post-Sales)
Builds
Technical adoption roadmaps, joint account plans, and prototype use-cases to unblock rollouts.
Domain
Industrial software, Product Lifecycle Management (PLM), Low-code (Mendix), Data & AI
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Architectural view of software/data/AI landscapes, hands-on prototyping in Mendix/Graph Studio/AI Cloud, stakeholder management with CIOs/CTOs, technical account planning, bid support for expansion, internal orchestration of specialists, knowledge sharing and mentoring.
Preferred skills
Generative AI application in daily work, deep product knowledge of the ICX trio, experience with industrial and non-industrial customer bases.
Technologies
Mendix, Graph Studio, AI Cloud, SLC, Siemens PLM suite
Responsibilities
Build trusted relationships with senior customer stakeholders as a strategic technical advisor; run joint technical account planning with Account Executives and Partners; translate sold solutions into technical adoption roadmaps; prototype use-cases and lightly integrate to unblock rollouts; surface new technical use-cases and shape expansion opportunities; act as the field's channel into the Product organization to feed structured voice-of-customer upstream.
Seniority
Senior, hands-on IC