Leiter Special Tickets & Ausland
Core
Leading the Special Tickets & Overseas team to manage complex, high-value, and high-volume debt collection cases and international claims.
Role type
Senior Team Lead, Debt Collection & Special Cases
Builds
Efficient strategies and processes for realizing complex and large-volume claims
Domain
Financial Services / Debt Collection
Required skills
Team leadership, complex claim resolution, international case management, process optimization, strategic planning, stakeholder coordination, data analysis, coaching
Preferred skills
Experience in debt collection or financial services, high decision-making authority, structured problem-solving
Technologies
N/A
Responsibilities
Lead and discipline the Special Tickets & Overseas team, manage complex and high-volume claims, optimize international claim processing, develop strategies for difficult cases, coordinate special tickets, collaborate with internal and external partners, analyze KPIs, coach team members
Seniority
Senior, hands-on IC with team leadership (via careerplan.io/jobs/2559739-leiter-special-tickets-ausland-at-liquida-inkasso-gmbh)