Billing & Collection Manager
Core
Lead the Billing & Collections team to ensure accurate invoicing, timely payment collection, and cash reconciliation for a fintech platform.
Role type
Senior IC manager (billing & collections) (via careerplan.io/jobs/29-001-BF-07B-billing-collection-manager-at-chargeflow)
Builds
End-to-end billing cycle, accounts receivable processes, and cash flow forecasting for a SaaS fintech product.
Domain
Fintech / Payments / SaaS
Required skills
Team leadership, billing process management, accounts receivable, account reconciliation, bad debt management, customer escalations, financial reporting, data analysis, CRM proficiency, fintech domain knowledge
Preferred skills
MBA, global SaaS billing experience, remote team management, workflow automation
Technologies
Stripe, Shopify, HubSpot
Responsibilities
Lead and coach the Billing & Collections team; manage the end-to-end billing cycle and accounts receivable; monitor outstanding balances and aging reports; support complex customer conversations and escalations; build performance reports and KPIs; partner with Finance, Sales, and Customer Success.
Seniority
Senior, hands-on IC
