Senior Collection Operations & Process Manager (all genders)
Core
Operate and optimize European debt collection workflows for unpaid parking fees, managing data retrieval, demand generation, and external partner coordination.
Role type
Senior Collection Operations & Process Manager
Builds
European debt collection workflows and payment processes for a digital parking management platform
Domain
FinTech / LegalTech / Parking Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Debt collection operations, Credit risk management, Process optimization, Vendor management, Regulatory compliance (GDPR), Data analysis, KPI definition, Stakeholder management, Automation, International business processes
Preferred skills
AI/ML tool adoption, Cross-border B2C process scaling, New market entry
Technologies
PowerBI, Tableau, Metabase
Responsibilities
Oversee strategic and operational responsibility for European debt collection efficiency and legal compliance; Optimize international workflows for vehicle owner data retrieval; Manage internationalization and automation of payment demand correspondence; Analyze international payment habits to optimize collection processes; Ensure compliance with EU data protection and debt collection regulations; Lead negotiations and technical integration with external partners (courier services, collection agencies); Analyze performance metrics and drive continuous improvement initiatives
Seniority
Senior, hands-on IC