Change Sales Process, Technology & AI Specialist
Core
Own the design and continuous improvement of the global sales process, build and deliver training, and lead commercial AI enablement for a distributed sales organization.
Role type
Senior individual contributor change specialist (sales process, training, and AI enablement)
Builds
Sales playbooks, training curricula, AI use-case libraries, and adoption frameworks for a global commercial team
Domain
Fintech / Financial Services / Enterprise SaaS
Required skills
Sales process design, change management, training curriculum development, commercial AI enablement, stakeholder influence, data-driven adoption analysis, cross-timezone collaboration, sales technology stack familiarity, AI prompt engineering, governance compliance
Preferred skills
Financial services background, global MNC experience, modern sales tech stack expertise, CRM migration experience, Prosci/ADKAR certification
Technologies
CRM, sales engagement platforms, content enablement tools, conversation intelligence platforms, data intelligence platforms, AI tools
Responsibilities
Design and maintain end-to-end sales process documentation and governance; deliver role-based training and learning paths; define and curate AI use cases and prompt libraries; measure and report on process compliance, training effectiveness, and AI adoption; facilitate cross-functional AI governance forums
Seniority
Senior, hands-on IC