Manager, SMB Outbound
Core
Lead a market Account Executive SMB Outbound team to deliver new-logo acquisition targets for small and medium-sized merchants.
Role type
Manager, SMB Outbound Sales
Builds
New merchant acquisition pipeline and conversion for PayPal's SMB segment
Domain
Fintech / Payments
Required skills
Sales team leadership, coaching, pipeline management, conversion analysis, cross-functional partnership, process improvement
Preferred skills
Managing acquisition or new-business sales teams, partner-led or channel model experience
Responsibilities
Lead and manage functional projects and programs; Partner with internal teams to analyze business trends; Recommend best practices for business or process improvements; Acquire, manage, and expand relationships with small and medium-sized merchants; Utilize specialized expertise to identify and resolve issues; Set clear acquisition priorities and coach Hunters to deliver target outcomes; Own pipeline health, forecast quality, conversion and individual performance across the team; Partner with Partner, DBM and sales teams to improve lead volume and quality; Spot performance issues early and step in with focused coaching or process interventions